Non Compliance Detection and Auto Remediation

Introduction End point Non-Compliance detection & auto-remediation app  is a Windows OS client-server application where compliance criteria across multiple Agents installed at end points can be monitored and any deviation rectified automatically. All detected non-compliance and remediation status across multiple Products is reported in one single view providing Enterprise wide Read more…

Mac Self Service Application

Introduction Mac self service application is made for enterprises, wanting to empower their Mac users to self-resolve issues thereby reducing employee downtime and workload of IT Help Desk . It is an offline application installed on MAC machines with a searchable user interface for users to search and run solutions Read more…

Multilingual Content Management System (mCMS)

Multilingual Content Management System for a Luxury German multinational automotive company’s Service desk – A Case Study

The Scenario The company has geographically dispersed locations with multiple facilities in a city with different language users, say for example: Bangalore office: Building 1 Building 2 Tokyo office: Building 3 Building 4 Madrid office: Building 5 Building 6 With a workforce of over hundreds of thousands, serving customers across Read more…

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