The autonomous IT operations platform

Automate IT operations across your entire organization.

Start with one use case or automate entire IT operations. Integrate with existing tools or consolidate them over time.

Reset password & unlocked accountAuto-resolved
Patched critical CVE on 3,400 endpointsPatched
Laptop unseen on network for 9 daysAlert
Cleared low disk space on 142 devicesAutomated
Restarted stuck print spoolerAuto-fixed
Reclaimed 87 unused software licencesCost saved
Onboarded new hire: apps + access provisionedAutomated
Located, locked & wiped lost deviceSecurity
Fixed slow boot on 56 machinesAuto-remediated
Reconnected dropped VPN sessionsAuto-fixed
Cleared mail cache, restored Outlook syncResolved
Killed runaway high-CPU processAuto-fixed
Deployed Zoom update silently to fleetSoftware push
Generated ISO 27001 evidence reportCompliance
Re-enabled disabled AD accountAutomated
Disk failure predicted on 2 serversAlert
Flagged duplicate filesCost saved
Auto-closed 219 resolved ticketsITSM
Restarted unresponsive serviceAuto-fixed
Mapped network drive for 30 usersAutomated
Auto-remediated blue-screen crash loopAuto-fixed
Reset password & unlocked accountAuto-resolved
Patched critical CVE on 3,400 endpointsPatched
Laptop unseen on network for 9 daysAlert
Cleared low disk space on 142 devicesAutomated
Restarted stuck print spoolerAuto-fixed
Reclaimed 87 unused software licencesCost saved
Onboarded new hire: apps + access provisionedAutomated
Located, locked & wiped lost deviceSecurity
Fixed slow boot on 56 machinesAuto-remediated
Reconnected dropped VPN sessionsAuto-fixed
Cleared mail cache, restored Outlook syncResolved
Killed runaway high-CPU processAuto-fixed
Deployed Zoom update silently to fleetSoftware push
Generated ISO 27001 evidence reportCompliance
Re-enabled disabled AD accountAutomated
Disk failure predicted on 2 serversAlert
Flagged duplicate filesCost saved
Auto-closed 219 resolved ticketsITSM
Restarted unresponsive serviceAuto-fixed
Mapped network drive for 30 usersAutomated
Auto-remediated blue-screen crash loopAuto-fixed

Trusted by IT teams at leading enterprises

Sony
Mercedes-Benz
Renesas
Airtel
HDB Financial Services
Indus Towers
Pramerica
Quess
Invacare
Cision
Sony
Mercedes-Benz
Renesas
Airtel
HDB Financial Services
Indus Towers
Pramerica
Quess
Invacare
Cision
A different way to run IT

Most IT platforms help you manage IT. Anakage helps you automate it.

Whether you're replacing multiple tools or extending the ones you already own, the goal is the same: less manual work, fewer tickets, faster resolution and lower operating costs.

Traditional IT

More work as you grow

  • Detect issues and create tickets
  • Add more tools to fill operational gaps
  • Rely on manual intervention for repetitive tasks
  • Scale support teams as endpoint count increases
With Anakage

Automation as the operating model

  • Prevent and resolve issues before users raise tickets
  • Automate onboarding, offboarding, patching and service workflows
  • Consolidate capabilities where it makes sense, integrate where it doesn't
  • Scale IT operations through automation, not headcount
Fewer tickets
More automation
Less tool sprawl
Lower operating cost
Agentic IT · end to end

Automate IT operations

From understanding how every device behaves to the automation that resolves issues — Anakage covers the whole lifecycle, including full ITSM.

01Observe · DEX

See exactly how every device is performing

Full Digital Employee Experience (DEX) across your whole fleet — boot times, crashes, resource use and app health — turned into actionable insights that show you exactly what to fix and where.

Experience scoreDevice telemetryActionable insightsRoot cause
Digital Experience · DEX 82Experience score38sAvg boot time41%Crashes / monthDevice performanceLaptops88%Desktops92%VDI74%Servers96%Actionable insights142 devices low on disk23 slow-boot laptopsVPN latency high in EUAll servers healthy
02Prevent

Stop issues before they become tickets

Always-on agents watch every endpoint, self-heal common failures silently, and turn experience data into proactive fixes — so problems are resolved before an employee ever notices.

Self-healProactive fixesCompliance
Endpoint Health · Self-Heal 98.4%Fleet healthy1,284Auto-healed today12At-risk devicesHealth trend (30 days)Self-healed events
03Resolve

Instant fixes, right where employees work

When users do need help, a virtual agent and in-app guidance walk them through the fix — or solve it for them. Most issues never reach a human, and the ones that do arrive with full context.

Virtual agentSelf-helpIn-app guidanceKnowledge
Anakage Assistant My laptop is really slow todayEnd user · 9:41Anakage AgentFound 3 issues. Fixing now:Cleared 6.2 GB temp filesKilled high-CPU background appReset network adapterThanks, it’s fast again!Resolved
04Manage

Full ITSM, ticketing, assets and devices

Run incidents, service requests, problems and changes end to end, keep a live CMDB, track every asset, manage identity and access, and control devices — the management layer your team works in every day.

Incident & SRProblem & ChangeCMDBITAM & Identity
Service Desk · ITSM IncidentsRequestsProblemsChangesCMDBTICKETSUMMARYSTATUSINC-4821Email not syncing — FinanceAuto-resolvedSR-1190New software access requestIn progressPRB-318Recurring VPN drops (root cause)InvestigatingCHG-077Patch rollout — change approvedApprovedINC-4830Printer offline — 3rd floorAuto-resolvedSR-1204Onboarding — 5 new joinersAutomated
05Automate

Automate, orchestrate and remediate

Hyperautomation across the lifecycle: automate before the ticket to prevent it, and after the ticket to orchestrate it — onboarding, offboarding, access changes, patching and software delivery. Authored once, no code, deployed fleet-wide.

Remote controlPatch managementSoftware deployTriggers
Automation · Rollout TriggerDiagnoseRemediateNotifyPatch rollout — June security update3,400 / 3,600 endpoints · 94% complete · 0 failuresWindows fleet · 2,100 devicesDonemacOS fleet · 640 devicesDoneAir-gapped servers · 25 devicesDone
06Agentic AI layer

One AI layer across every stage — on your terms

An optional agentic layer reasons across the whole lifecycle: ask in plain language and it acts across your tools together, not one at a time. It runs on Anakage’s own modules and data, or orchestrates ServiceNow, Intune and AD — on-premise, on your own models, governed and fully audited.

On-premise & air-gappedNo LLM lock-inHuman-in-the-loopPredictable costFull audit trail
Agentic AI · Orchestration ⚡ Onboard new hire across all systems Run Created AD account & mailbox Active Directory Assigned licences & app access Intune Provisioned apps & welcome ticket ServiceNow Verified endpoint compliance Anakage ✓ Completed in 38s — 0 tickets, fully audited
Reduce Tool Sprawl

Rationalize where it makes sense

Replace point solutions. Or keep existing investments and use Anakage as your automation layer. Either way, operational complexity goes down.

Digital Experience (DEX)
Password reset & unlock
Remote session & support
Physical asset verification
Software metering & SAM
Disk cleanup & tune-up
Patch & vulnerability remediation
Self-service portal
Knowledge & guided walkthroughs (DAP)
Endpoint health & telemetry
Onboarding & offboarding
Self-heal & auto-remediation
Virtual AI agent
Zero-touch software deployment
Automation & orchestration
Agent Builder
ITAM
ITSM
Campaigns
Alerts & notifications
What users say

Verified reviews from real teams

★★★★★

Shifted us from reactive troubleshooting to proactive device-health and compliance — automation cut operational effort and prevented failures before they happened.

IT Infrastructure Specialist
via Capterra
★★★★★

Self-heal and self-help quietly fixed recurring disk, performance and app issues — repeat tickets dropped and device health improved.

IT Operations Lead
via Capterra
★★★★★

Out-of-the-box solutions deploy fast, with real-time dashboards plus condition-based auto-fixing, Campaigns and scoring.

IT Administrator
via Capterra
★★★★★

Very satisfied with the platform and the support from top management — the product roadmap is heading in the right direction.

Head of IT Infrastructure
via Capterra
★★★★★

A dependable platform for scaling IT operations while keeping performance and compliance in check.

IT Service Delivery
via Capterra
★★★★★

Shifted us from reactive troubleshooting to proactive device-health and compliance — automation cut operational effort and prevented failures before they happened.

IT Infrastructure Specialist
via Capterra
★★★★★

Self-heal and self-help quietly fixed recurring disk, performance and app issues — repeat tickets dropped and device health improved.

IT Operations Lead
via Capterra
★★★★★

Out-of-the-box solutions deploy fast, with real-time dashboards plus condition-based auto-fixing, Campaigns and scoring.

IT Administrator
via Capterra
★★★★★

Very satisfied with the platform and the support from top management — the product roadmap is heading in the right direction.

Head of IT Infrastructure
via Capterra
★★★★★

A dependable platform for scaling IT operations while keeping performance and compliance in check.

IT Service Delivery
via Capterra

Summarised from verified public reviews on Capterra and other platforms.

Community & thought leadership

Helping IT teams learn from each other

Through Automate and our year-round practitioner forums, we bring together IT leaders and operations teams to share real-world experiences, proven practices, and practical lessons from managing modern digital workplaces.

Built for enterprise trust

Proven at scale, certified, and globally supported

Independently certified, governed by design, and backed by a team that supports enterprises across three continents.

2.5M+Endpoints managed
100+Enterprises
12+Countries
SOC 2 & ISO 27001Independently certified

Secure and governed by design

Your data stays inside your perimeter. Anakage is independently certified and audited, with role-based controls, human-in-the-loop approvals and a complete audit trail.

SOC 2 Type 1SOC 2 Type 2 ISO 27001GDPR Compliant
ISO 27001 Certification
SOC 2 Certification
OWASP Aligned
Capterra
FAQ

Questions from CIOs, IT Teams & Security Leaders

Whether you're replacing multiple tools or enhancing an existing stack, here are the questions we hear most often.

What exactly is Anakage?
Anakage is an IT operations and automation platform. Automation is our core strength and the foundation of everything we do. Capabilities such as ITSM, asset management, patching, software deployment, endpoint management, compliance monitoring, self-service, and AI work together to provide the visibility, workflows, and controls needed to automate IT operations at scale.
Do I need to replace ServiceNow, SCCM, Intune, Jira, or my existing tools?
No. Many customers use Anakage alongside existing investments as an automation, remediation, compliance, and endpoint operations layer. Others choose to consolidate parts of their stack over time. You can replace, extend, or integrate based on your goals.
Should we deploy the full platform or start with a specific use case?
Both approaches are common. SMBs often deploy the full platform to reduce vendor sprawl and simplify IT operations. Larger organizations typically start with a focused use case such as self-healing, compliance monitoring, IAM automation, software deployment, or service desk automation and expand as value is proven.
How does Anakage reduce service desk workload?
Through self-help, self-healing, proactive monitoring, automated remediation, and workflow automation. Many issues can be detected and resolved automatically before users raise tickets, allowing IT teams to focus on higher-value work.
Does Anakage include ITSM, endpoint management, patching, and asset management?
Yes. The platform includes incident, service request, problem and change management, CMDB, asset management, patch management, software deployment, endpoint management, self-service, automation, and compliance monitoring through a unified platform and agent.
Can Anakage help with ISO 27001, SOC 2, and endpoint compliance?
Yes. Anakage continuously monitors endpoint controls, patch compliance, encryption status, security configurations, and other technical controls required for compliance, audit readiness, and ongoing governance.
Does it work offline, on-premise, or in the cloud?
Yes. Anakage supports cloud, on-premise, hybrid, disconnected, and fully air-gapped environments with no cloud dependency required.
What is the AI layer and is it mandatory?
No. Anakage delivers value through built-in automation, workflows, self-healing, and operational intelligence out of the box. The agentic AI layer is optional and can be enabled under your governance, security, and model strategy.
How long does deployment take?
Most deployments take between 4–6 weeks depending on scope, environment complexity, and the capabilities being adopted.
How is Anakage licensed?
Flexible licensing is available for both modular adoption and full-platform deployments, allowing organizations to start with a specific use case or consolidate multiple IT operations capabilities into a single platform.
End tool sprawl

See your entire IT lifecycle run autonomously

A live walkthrough tailored to your environment — no generic slides, just your workflows automated.



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